Summary
positive

93.3%

(251 reviews)

Average rating: 9.4/10

neutral

1.9%

(5 reviews)

Number of reviews: 269

negative

4.8%

(13 reviews)

Better communications
rating
Better communication with client, as I sent an email, but got no response.
Liz 10/04/2022
Tea
rating

Ok

Tea product 04/04/2022
Good sortiment
rating

A bit pricy freight

drakbane 04/04/2022
Perfect service
rating

Received my order on time. Will keep ordering again.

Anzhelika 04/04/2022
Perfect
rating
A lot of different staff.
Inga 30/03/2022
Mr
rating
Great value, price is excellent,
Stephen 29/03/2022
Shop
rating

Reliable, good services, very good package packaging, high quality products

Shlomit Stern 26/03/2022
Pedido sin recibir
rating

No tengo noticias de dónde está mi pedido, a pesar de haber transcurrido casi quince días desde que lo compré.

URYMPDYOF 15/03/2022
Teekanne Earl Grey
rating

Good service, thank you.

Genadi 09/03/2022
Excellent experience
rating
I\'m very satisfied. Delivery on time.
Anna Maria 03/03/2022
I HAVE NOT RECEIVED MY ORDER YET!!! AFTER SO LONG
rating

I HAVE NOT RECEIVED MY ORDER YET!!! AFTER SO LONG !!!
PLEASE, LET ME KNOW WHEN I\'M SUPPOSED TO GET IT.
THANKS,
HEDA

HEDA 19/02/2022
High score to the shop, low score to the shipping
rating

The store is perfect: I couldn\'t find my preferred flavours in Italy, but when I saw them here I was so happy about it. However, I can\'t be so happy about the shipping: I\'ve chosen GLS carrier for a fast and secure shipment, but when the parcel has arrived in Italy (Trieste) they took 14 days to deliver it to Milan. I was so disappointed about that, and this wasn\'t the first time that GLS failed to stay in a decent timing for the shipping. So, please remove them from the delivery options: they lower the shop\'s quality.

salvo 15/02/2022
Answer:

Thank you for your review. We try to offer customers more carriers in each country. For orders to Italy you can choose from 3 carriers + GLS, Bartolini or Poste Italiane.

First class!
rating

Excellent website and service! Quick delivery! Thank you!

Excellent service and products 10/02/2022
Excellent
rating

Excellent service, quick and fast delivery!
Recommended!

Vladimir 10/02/2022
well done
rating

A fantastic place to order from

Zach 30/01/2022
My first order
rating

This was my first order - so happy I found online store that ships to Canada. All the goodies that are hard to find. Will order again A+++

Lucie 25/01/2022
Don’t buy!!
rating

I never got it
Dont buy!
Be careful

Yovel 24/01/2022
Answer:

Dear customer, we are sorry but there are long delays in delivery to Israel. Up to 4-6 weeks. Your order was delivered on 28.01.2022 by Israel Post.

Bravo!!
rating

Will order again!

Chrysoula G. 10/01/2022
Syoss
rating

Perfect service

Eva 05/01/2022
Review
rating

Great! Love it.

Radek 16/12/2021